HelixDesk
Business Email Hosting, Migration & Support
Managed business email hosting, migration, DNS, device setup, security, and support from HelixDesk, NewOfficeMail, and MXIO.
Business email should be dependable, understandable, and supported by people who know your environment. HelixDesk now delivers managed business email with NewOfficeMail on the MXIO mail platform: a privately operated mail service built for organizations that want a practical alternative to sprawling email suites.
One service, three clear roles
- MXIO operates the secure mail infrastructure, including SMTP delivery, IMAP access, spam controls, authentication records, TLS, monitoring, and backups.
- NewOfficeMail provides the mailbox service and customer-facing email experience.
- HelixDesk handles planning, migration, DNS, device setup, security policy, and ongoing technical support.
Designed for business continuity
We plan migrations around your current domains, aliases, shared addresses, users, and retention needs. Existing mail can be moved in controlled stages, DNS changes are verified before cutover, and every mailbox is tested on desktop, mobile, and webmail. SPF, DKIM, and DMARC are configured as part of the deployment rather than left as afterthoughts.
What HelixDesk can manage
- Mailbox and alias planning
- IMAP mailbox migration
- DNS and deliverability configuration
- Desktop and mobile setup
- Shared-address and role-account design
- Monitoring, backup coordination, and support
The underlying server name stays in the background. Your employees and customers continue using email addresses at your own business domain.
Infrastructure is operated by MXIO, a joint service supporting HelixDesk and NewOfficeMail.